GDPR
Our Company Privacy Policy
This privacy policy will explain how our company uses the personal data we collect from you when you use our website.

Topics

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing.
• What are your data protection rights?
• What are cookies?
• How to manage your cookies.
• Privacy policies of other websites.
• Changes to our privacy policy.
• How to contact us.
• How to contact the appropriate authorities.

What data do we collect?
Our company collects the following data:

• Personal identification information (name, email address, phone number etc.)

How do we collect your data?
You directly provide our company with most of the data that we collect. We collect data and process data when you:

• Register online by filling out the contact form.
• Use or view our website via your browser’s cookies.

How will we use your data?
Our company collects your data only so that we can contact you when you have indicated an interest in using this service.

How do we store your data?
Our company securely stores your data at:

Charter Court, 49 Castle Street, Banbury. Oxon. OX16 1UQ

Our company will keep your personal identification data for no longer than is necessary. If we do not enter into a working agreement, your data will be destroyed. If we enter a working agreement your data will be stored for no longer than seven years. If the data relates to a young person, then the data may be kept for up to seven years following that person’s 18th birthday.

Marketing.
Your privacy is taken very seriously and your data will not be used for marketing by this company or by any other.

What are your data protection rights?
Our company would like to make you fully aware of all your data protection rights. Every user is entitled to the following:

The right to access. You have the right to request our company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification. You have the right to request that our company correct any information that you believe is inaccurate. You also have the right to request our company complete any information that is incomplete.
The right to erasure. You have the right to request that our company erase your personal data under certain conditions.
The right to restrict processing. You have the right to request that our company restrict the processing of your personal data under certain conditions.
The right to object to processing. You have the right to object to our company’s processing of your personal data under certain conditions.
The right to data portability. You have the right to request that our company transfer the data that we have collected to another organisation, or to you under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: Melanie@northoxfordshirecounselling.co.uk or call us on 07530 173687. Or write to us at: North Oxfordshire Counselling. Charter Court. 49a Castle Street. Banbury. OX16 1UQ

What Are Cookies?
Cookies are text files placed on your computer to collect standard internet log information and behaviour information. When you visit our website we may collect information from you automatically through cookies or similar technology. For further information visit: allaboutcookies.org

How do we use cookies?
Our company uses cookies in a range of ways to improve your experience on our website, including keeping you signed in and understanding how you use our website.

Our company uses functionality cookies so that we recognise you on our website and remember your previously selected preferences. This includes what language you prefer and what location you are in. A mix of first-party and third-party cookies are used.

Our company uses these cookies about your visit to our website and the content you viewed and the links you followed. Also including information about your browser, device and IP address.

How to Manage Cookies.
You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser, however in a few cases, some of our website features may not function as a result.

Privacy Policies of other websites.
The North Oxfordshire Counselling website contains links to other websites. Our privacy policy applies only to our website so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy.
Our company keeps its privacy policy under regular review and places any updates on this webpage. This privacy policy was last updated on 1st February 2021.

How to Contact Us.
If you have any questions about our company’s privacy policy, the information on you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us. You can email: Melanie@northoxfordshirecounselling.co.uk or call us on 07530 173687. Or write to us at: North Oxfordshire Counselling. Charter Court. 49a Castle Street. Banbury. OX16 1UQ

How to Contact the Appropriate Authority.
This company is registered with the Information Commissioner’s office, registration number: ZA109287

Should you wish to report a complaint, or you feel that our company has not addressed your concern in a satisfactory manner you may contact the Information Commissioner’s Office at: ico.org.uk or call 0303 123 1113